Transactions on the platform are between you and the buyer. We capture details on check out based on information provided by both parties and generate a transaction invoice. We facilitate the calculation of taxes based on the VAT status of each party of the transaction, so please review your order details carefully before fulfilling. Once an order has been fulfilled, we may be unable to remedy any overpaid or underpaid amounts.
Order Invoices: Invoices for each transaction are reported in the currency of order, normally GBP. These can be found on your Orders Dashboard (Dashboard > Orders).
Payout Statements: You can access your payout statement in your Payments Dashboard (Dashboard > Settings > Payments)
Services Invoices: CREOATE marketplace services include sourcing buyers, payment processing and logistics support. You can access your VAT invoice for these charges in your Payout Statement Payments Dashboard (Dashboard > Settings > Payments)